Privacy Policy

At SafeGuard Helmets Shop, we take your privacy as seriously as we take your safety on the ramp. This policy explains how we collect, use, and protect your personal information when you visit skatesafegear.com.

1. Who We Are and Who We Serve

We’re SafeGuard Helmets Shop – your trusted source for premium action sports helmets serving BMX riders, downhill skaters, roller derby athletes, and skateboarders worldwide (excluding some Asian and remote regions). Our shop is designed for riders who demand both top-tier protection and hassle-free shopping.

2. Information We Collect

When you interact with our site, we may collect:

• Order Information: Name, email, shipping address, payment details (processed securely through our payment partners)
• Account Details: If you create an account, we store your login credentials and preferences
• Technical Data: IP address, browser type, device information for site optimization
• Usage Data: Pages visited, products viewed (like which helmet categories interest you most)
• Communications: Emails or messages sent to our support team

3. How We Use Your Information

We use your data to:

• Process your orders faster than you can drop into a half-pipe
• Improve your shopping experience with personalized recommendations
• Respond to your questions and provide rider-to-rider support
• Enhance our website and product offerings based on rider behavior
• Prevent fraud and keep your transactions secure
• Send important updates (order confirmations, shipping notices) – no spam, we promise

4. Data Sharing & Disclosure

We only share your information when absolutely necessary:

• Payment Processors: Visa, MasterCard, JCB, PayPal to complete transactions
• Shipping Providers: To get your gear to your doorstep
• Legal Requirements: When required by law or to protect our rights

We never sell your data to third-party marketers.

5. Data Storage & Security

Your information is protected with the same dedication we put into our multi-impact helmets:

• All transactions are encrypted using SSL technology
• Payment details are processed securely – we never store full card numbers
• Regular security audits to maintain protection standards
• Data is stored only as long as necessary to serve you

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Ask us to delete your data (unless we’re required to keep it)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, email us at [email protected].

7. Cookies & Tracking

Like grip tape on your deck, cookies help our site function smoothly:

• Essential Cookies: Keep your shopping cart intact during checkout
• Performance Cookies: Help us understand how riders use our site
• Marketing Cookies: Show relevant ads (you can opt-out)

You can manage cookie preferences in your browser settings.

8. International Data Transfers

As a global shop (with some regional exceptions), your data may be transferred outside your home country. We ensure all transfers comply with applicable data protection laws.

9. Policy Updates

We may update this policy occasionally – the latest version will always be posted here with a clear “Last Updated” date.

10. Contact Us

Questions about your privacy? Our customer service crew is ready to assist:

Email: [email protected]
Mail: SafeGuard Helmets Shop, 3223 Havanna Street, Greensboro, US 27403