Welcome to SafeGuard Helmets Shop! These Terms and Conditions govern your use of our website (www.skatesafegear.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

At SafeGuard Helmets Shop, we’re committed to protecting riders of all disciplines. Our terms reflect our dedication to safety, quality, and customer satisfaction while ensuring clear expectations for both parties.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited permission to access and make personal use of our website for purchasing helmets and related products.

1.2 Restrictions

You agree not to:

  • Reproduce, duplicate, or copy any content without express written permission
  • Use our product images or descriptions on other sites or for commercial purposes
  • Reverse engineer or attempt to extract source code from our website

1.3 Intellectual Property

All content on our site (logos, product designs, text, graphics) is owned by SafeGuard Helmets Shop or our licensors and protected by intellectual property laws.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our BMX, downhill skate, roller derby, roller skate, and skateboard helmets. However, we cannot guarantee colors will match exactly due to monitor variations.

2.2 Safety Standards

All helmets meet or exceed applicable safety standards for their intended use. It is your responsibility to:

  • Select the appropriate helmet type for your sport
  • Ensure proper fit according to our sizing guides
  • Replace helmets after any significant impact

2.3 Availability

Products are subject to availability. We may limit quantities and reserve the right to discontinue items without notice.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse any order for reasons including:

  • Product unavailability
  • Suspected fraudulent activity
  • Shipping restrictions to your location

3.2 Pricing

All prices are in USD. We may adjust prices due to material costs or market conditions, but will honor the price at time of order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you are authorized to use your chosen payment method.

3.4 Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once shipped.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping ($12.95) via DHL/FedEx: 10-15 business days after shipment
  • Free Shipping via EMS for orders over $50: 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Contact us at [email protected] to confirm availability for your location.

4.3 Delivery Issues

If your package appears lost or damaged:

  1. Contact the carrier first using your tracking number
  2. If unresolved, email us within 7 days of expected delivery

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unused items in original packaging
  • Items with tags and all accessories included

Safety Notice: For rider protection, we cannot accept returns on helmets showing any signs of wear, impact, or use in action sports.

5.2 Return Process

  1. Email [email protected] within 15 days with order number and reason
  2. Wait for approval and return instructions
  3. Ship to: SafeGuard Helmets Shop, 3223 Havanna Street, Greensboro, US 27403

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable unless the return is due to our error.

5.4 Exchanges

Follow the same process as returns, specifying your desired replacement item. We’ll ship the new item once we process your return.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information.

6.2 Accurate Information

You must provide current, complete, and accurate information for all transactions.

6.3 Proper Helmet Use

By purchasing our helmets, you acknowledge that:

  • No helmet can prevent all injuries
  • Proper fit and use are essential for protection
  • You will follow all manufacturer guidelines for care and replacement

7. Limitation of Liability

SafeGuard Helmets Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Injuries resulting from improper helmet use or failure to replace after impact
  • Events beyond our reasonable control (natural disasters, strikes, etc.)

Our helmets are designed for protection, but participation in action sports carries inherent risks. Always ride within your ability level and obey all safety guidelines.

8. General Provisions

8.1 Governing Law

These terms are governed by the laws of North Carolina, USA.

8.2 Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

8.3 Contact Information

For questions about these terms:

SafeGuard Helmets Shop
3223 Havanna Street
Greensboro, US 27403
Email: [email protected]

9. Final Acknowledgement

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Ride safe, ride smart!
– The SafeGuard Helmets Crew